Shipping policy

Shipping Policy

Where We Ship We currently ship within the United States only.

Processing Time All items are made to order. Orders typically take 2–7 business days to produce before shipping. Production times may be longer during peak seasons or holidays.

Shipping Times Once shipped, estimated delivery is 3–7 business days via DHL. Total estimated time from order to delivery is 5–14 business days.

Shipping Costs Shipping costs are calculated at checkout based on your order and delivery address.

Tracking Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.

Lost or Delayed Packages We are not responsible for delays caused by DHL or packages marked as delivered by the carrier. If your package is lost in transit, please contact us at [your email] and we'll do our best to help resolve the issue.

Incorrect Address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at joybonesmadness19@gmail.com — we can only make changes before the order goes into production.

Questions? Reach us at joybonesmadness19@gmail.com.